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Fall
2000

Place
Room
Time
Instructor: Howard Rosenbaum
Office: 023@SLIS
Office Hours:
4:45-5:45 PM T (I)
11:30-1:00 PM Th (B)
IUPUI UL 1130 5:45-8:25 PM T mail iconhrosenba@indiana.edu Telephone: 855-3250

Topic Outline, Reading Schedule and Assignment Due Dates

Select any date and see:

  • the topics that will be covered;

  • the readings that have been assigned;
  • the assignments that will be discussed; and

  • the assignments that are due in that class.

Schedule of classes

Select any date
to see readings,
assignments,
and due dates
August 28 September 5 September 12 September 19
September 26 October 3 October 10 October 17
October 24 October 31 November 7 November 14
November 21 November28 December 5

NOTE: The URLs for the readings were last checked on January 11, 2000


August 28

Introduction: Business models for electronic commerce

The PowerPoint overheads for the ecommerce business models can be downloaded as a single file. The link is at the bottom of this page. The file, called bizmodels.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

Bambury, P. (1998) A Taxonomy of Internet Commerce First Monday 3(10).

http://www.firstmonday.dk/issues/issue3_10/bambury/index.html

Business 2.0. (1999). Let's do Launch.

http://www.business2.com/articles/1999/07/content/cover-story.html

Cisco Systems. (1999). The easy guide to ecommerce.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/cisco_ecomm_guide.pdf

CommerceNet. (1999). CommerceNet Global Partners Program.

http://www.commerce.net/global/

Fingar, P. Kumar, H., and Sharma, T. (1999). Enterprise E-Commerce: The Software Component Breakthrough for Competitive Advantage Ch. 8 Tampa, FL: Meghan-Kiffer Press.

http://home1.gte.net/pfingar/cNetCh8GTE.htm

Geller, D. (1998). The Seven Deadly Sins of E-Commerce E-Commerce Times

http://www.ecommercetimes.com/small_business/getting_started/deadly-sins-a.shtml

Guglielmo, C. and Vonder Haar, S. (1999). How E-Tailers Are Cashing In. Inter@ctive Week November 16, 1999 12:01 PM PT.

http://www.zdnet.com/intweek/stories/news/0,4164,2395387-5,00.html

Helft, M. (1999). SPECIAL REPORT: Retailing: Toward a Perfect Market. Industry Standard

http://www.thestandard.com/news/special/display/0,2129,n7576,00.html

Hoffman, D.L., Novak, T.P., and Chatterjee, P. (1996). Commercial Scenarios for the Web: Opportunities and Challenges. Journal of Computer Mediated Communication (1)(3). [R]

http://www.usc.edu/dept/annenberg/vol1/issue3/hoffman.html

Information Policy Council. (1997) Electronic Customer Services Strategy: 6. Electronic Commerce. [R]

http://www.wa.gov.au/IPC/strategies/ecsexov/ecsexov7.html

Malhotra, Y. (1997). Internet Enterprise Strategy and Design: A Real-World Introduction to Electronic Commerce - An Online Guide for Net Entrepreneurs & Managerial End Users [R]

http://www.brint.com/enterprise.htm

Masterson, M. (1999). E-Tailing Strategies: Standing Out in the Crowd Internet.com.

http://ecommerce.internet.com/solutions/e-consultant/article/0,1281,9571_141151,00.html

Morris, C. (2000). Let your business model be your guide. WDVL.

http://www.wdvl.com/Internet/Commerce/Business_Model/index.html

NetQuest. (1999). Setting up an online business

http://www.netquest1.com/ecommerce1.htm

O'Reilly, T. (1998). The Open-Source Revolution. Originally published in Release 1.0, November 1998

http://www.edventure.com/release1/1198.html

Sussis, D. (1999). Alternatives to Going Public: Merger & Acquisition Exit Strategies. E-Consultant

http://ecommerce.internet.com/solutions/e-consultant/article/0,1281,9571_251991__1,00.html

Sun Microsystems. (1999). Understanding the net economy revolution.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/sun_net_economy.pdf

Sussis, D. (1999). Maximum Impact: The Art of Developing Strategic Business Plans. E-Commerce Guide

http://ecommerce.internet.com/solutions/e-consultant/article/0,1281,9571_215671,00.html

Sussis, D. (1999). The High Price of Selling Digital Content. Internet.com

http://ecommerce.internet.com/solutions/e-consultant/article/0,1281,9571_125451,00.html

Timmers, P. (1998). Business Models for Electronic Markets. Electronic Markets 8(2). April 1998. 39

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/bizmodels_timmer.pdf

USWeb/CKS. (1999). Strategies for Growing Your Business through E-commerce

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/usweb-cks_ecomm.pdf

Winnick, M. (1998). The Affiliate Network Lowdown

http://www.hotwired.com/webmonkey/98/47/index1a.html?tw=e-business

Wreden, N. (1999). Executive Forum - The New e-business Model: Net Effects Beyond Computing, July/August 1999 8(6)

http://www.beyondcomputingmag.com/archive/1999/06-99/coverst.html

Assignments

Groups are formed

Business plan assignment discussed

Return to Schedule of classes


September 5

Make it look nice: Basics of commercial web site design

The PowerPoint overheads for the presentation on design of commercial web sites can be downloaded as a single file. The link is at the bottom of this page. The file, called design.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

December, J. (1998). Web Development

http://www.december.com/web/develop.html

Erskine, L.E., Carter-Tod, D.R.N. and Burton, J.K. (1997). Dialogical Techniques for the Design of Web Sites Designing for the Web: Reflections and Practices (conference).

http://www.uswest.com/web-conference/proceedings/erskine.html

E-consultant. (1998). Designing your E-Commerce Site for Service Internet.com

http://ecommerce.internet.com/solutions/e-consultant/article/0,1281,9571_195401__1,00.html

Flanders, V. (1997). Web pages that suck.

http://www.webpagesthatsuck.com/

Gillespie, G. (2000). Web page design for designers

http://www.wpdfd.com/wpdhome.htm

Instone, K. (1999). Usable Web: Guide to Web usability resources

http://www.usableweb.com

Microscope. (1999). Best Ads on the Web: Weekly Web Ad Review.

http://www.microscope.com/

Morris, C. (1998). Nav 101 WDVL.

http://WDVL.com/Location/Navigation/101/

Nielsen, J. (1996). Top ten mistakes in web design.

http://www.useit.com/alertbox/9605.html

Nielsen, J. (1999). "Top Ten Mistakes" Revisited Three Years Later

http://www.useit.com/alertbox/990502.html

Nielsen, J. (1998). Web Pages Must Live Forever

http://www.useit.com/alertbox/981129.html

Rose, G., Khoo, H., and Straub, D.W. (1999). Current Technological Impediments to Business-to-Consumer Electronic Commerce. Communications of the Association for Information Systems. 1(16), June.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/rose_ecomm_barriers.pdf

Sherman, G. and Avila, E. (1998). Web Site Process Reengineering

http://www.techweb.com/wire/story/TWB19990104S0016

Sun Microsystems. (1997). Sun on the net: Guide to web style. [S]

http://www.sun.com/styleguide/tables/Welcome.html

Assignments

Business plans due (presented in class)

Banner advertising and strategic marketing plan discussed in class

Development of customer service and support procedures discussed in class

Return to Schedule of classes


September 12

Fighting for eyeballs: Ecommerce, advertising and the economy of attention

The PowerPoint overheads for the presentation on advertising can be downloaded as a single file. The link is at the bottom of this page. The file, called advertising.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

Boldt, A. (1998). Blacklist of Internet Advertisers

http://math-www.uni-paderborn.de/~axel/BL/blacklist.html

Chatterjee, P, Hoffman, D.L. and Novak, T.P. (1998). Modeling the Clickstream: Implications for Web-Based Advertising Efforts

http://www2000.ogsm.vanderbilt.edu/papers/clickstream/clickstream.html

Federal Trade Commission. (1998). Advertising and Marketing on the Internet: Rules of the Road

http://www.ftc.gov/bcp/conline/pubs/buspubs/ruleroad.htm

Hopper, J. (1998). Editorial Standards for Web Advertising To Search Engines: Consider Children and Set Higher Standards

http://www.jimhopper.com/ads.html

Howard, L. (1997). Five Basic Measures of Online Advertising

http://webreview.com/wr/pub/97/10/17/success/index.html

Li, H. (1996). The Internet Advertising Resource Guide. [R]

http://www.admedia.org/.

Snyder, H. and Rosenbaum, H. (1996). Advertising on the World Wide Web: Issues and policies for not-for-profit organizations. ASIS 1996 Annual Conference. [R]

http://www.slis.indiana.edu/hrosenba/www/Papers/ASIS961.html

Vishnevsky, L. (1998). What Cookies Can Do for You

http://www.hotwired.com/webmonkey/98/02/index3a.html?tw=e-business

Winett, B. (1998). Tracking Your Visitors

http://www.hotwired.com/webmonkey/98/16/index2a.html?tw=e-business

Assignments

Email description of store to instructor

Reflection and critique essay discussed in class

Return to Schedule of classes


September 19

But will they come back: Customer service for ecommerce

Readings:

Beyondcomputing. (1999). 360-Degree Database Views: Know Your Customer. May 1999, 8(4).

http://www.beyondcomputingmag.com/archive/1999/04-99/toc.html

Clark, T. (1998, Nov. 9). Customer Service a Net oxymoron. C|net news.com

http://www.news.com/News/Item/0,4,28526,00.html

Ernst and Young LLP. (1999). A Brief History of Trust. Center for Trust Online

http://www.ey.com/global/gcr.nsf/US/Trust_in_EC_-_An_Introduction_-_Center_for_Trust_Online_-_Ernst_&_Young_LLP

Fukuyama, F. (1999). The virtual handshake: Ecommerce and the challenge of trust. Merrill Lynch Forum.

http://www.ml.com/woml/forum/ecommerce1.htm

Hoffman, D.L., Novak, T.P. and Peralta, M. (1999a). Building consumer trust online. Communications of the ACM. 42(4). 80-85.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/hoffman_trust.pdf

Kollok, P. (1999). The production of trust in online markets. In Lawler, E.J., Macy, M., Thyne, S., and Walker, H.A. Advances in Group Processes (Vol. 16). Greenwich, CT: JAI Press.

http://www.sscnet.ucla.edu/soc/faculty/kollock/papers/online_trust.htm

Pearlson, K, and Whinston, A. (1993). Customer Support Issues for the 21st Century.

http://cism.bus.utexas.edu/ravi/keri.html

Rafter, M. (1998). Reengineering Customer Service. The Industry Standard. (July 13).

http://www.thestandard.net/articles/article_print/0,1454,1031,00.html

Rane, M.P. and Ives, B. (1999). The Customer Service Life Cycle. Center for Virtual Organizations and Commerce.

http://isds.bus.lsu.edu/cvoc/Projects/cslc/html/intro.html

Rosenbaum, H. (2000). After the sale: A framework for genres of web-based customer service.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/rosenbaum_custserv.pdf

Seybold, P. and Marshak, R. (1998). Customers.com Handbook: An Executive Guide and Technology Roadmap for Your Customers.comĘ Initiatives. Boston, MA: Patricia Seybold Group.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/seybold_customers.pdf

TRUSTe. (1999). How the TRUSTe program works.

http://www.truste.org/webpublishers/pub_how.html

Assignments

Ecommerce issues paper discussed in class

Receive confirmation of store description from instructor

Return to Schedule of classes


September 26

Business strategies for ecommerce: Portals, ASPs, auctions...

The PowerPoint overheads for the business strategies presentation can be downloaded as a single file. The link is at the bottom of this page. The file, called strat.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

Ba, S., Whinston, A.B., and Zhang, H. (1999). Small Business in the Digital Economy: The Digital Company of the Future. For "Understanding the Digital Economy: Data, Tools, and Research", Washington, D.C. May 25-26, 1999.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/ba_small_digital_biz.pdf

Culturenet Sweden (1999). CULTURENET SWEDEN

http://www.kultur.nu/english/index.shtml

Forum One. (1999). Online Community Report.

http://www.forumone.com/report/index.htm

Gartner Group. (1999). Portal strategies: US and Europe.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/gartner_strat_eu.pdf

Hacker, S. (1998) E-Commerce and the Entrepreneur: A talk with Mitch Ratcliffe about electronic commerce and the entrepreneur. Netcenter [R]

http://home.netscape.com/directory/community/html/spotlight/ecommercetranscript.html

Kerstetter, J. (1998). Web Merchants Bet Big Bucks on Portals

http://www.zdnet.com/zdnn/stories/zdnn_smgraph_display/0,3441,2133044,00.htm

Kumar, M. and Feldman, S.I. (1998). Internet Auctions.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/kumar_auctions.pdf

Sherman, G. and Avila, E. (1998). Portal Bashing Pt. 1 ClickZNetwork.

http://www.searchz.com/zcommerce/072998.shtml

Sherman, G. and Avila, E. (1998). The Portal's role for ecommerce. ClickZ Network

http://www.searchz.com/zcommerce/080598.shtml

Sun Microsystems. (1998). E-Commerce Case Study: How Sun cut costs and boosted performance on its international Web commerce sites.

http://www.sun.com/980825/ecomm/;$sessionid$VR2SXVIAAMT21AMW0JZE4GUBS1JHEUDO

Tedeschi, B. (1999) Online, the Customer Isn't Always Right

http://www.nytimes.com/library/tech/99/01/cyber/commerce/12commerce.html

USAWEB. (1999). The Internet Auction List

http://www.internetauctionlist.com/

Starseed Inc. (1999). Welcome to WebRing.

http://www.webring.org/

USWeb/CKS. (1999). Mastering Change: Four Ways to Survive and Thrive in the Digital Economy

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/usweb-cks_mastering_change.pdf

Assignments

Banner advertising and strategic marketing plan due

Email issue paper topic to instructor

Email advertising auction held between September 27-29

Return to Schedule of classes


October 3

Now what?: Managing a web-based ecommerce infrastructure

The PowerPoint overheads for the presentation on managing a commercial web site can be downloaded as a single file. The link is at the bottom of this page. The file, called admin.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

Cohen, J. (1999). SPECIAL REPORT: Retailing: Christmas Eve.com. Industry Standard

http://www.thestandard.com/news/special/display/0,2129,n7589,00.html

Ginsburg, L. (1999). E-Commerce Building Blocks: Introduction Nov. 12. WebReview.com

http://webreview.com/pub/1999/11/12/feature/index3.html?wwwrrr_19991112.txt

Gutzman, A. (1999). Too Much Technology Can Make You Blind: Don't let e-commerce technology blur your core business focus. Internet.com.

http://ecommerce.internet.com/solutions/tech_advisor/article/0,1281,9561_201831,00.html

HTML Guru. (1999). Column Archive

http://user.aol.com/htmlguru/columns.html

Kalbfleisch, C.W. (1997). A MIB for Managing Web Servers [R]

http://http-mib.onramp.net/internetwork/

Mosedale, D., Foss, W. and McCool, R. (1997). Administering Very High Volume Internet Services . Netscape Communications Corp. [S]

http://people.netscape.com/dmose/paper.html

Schwartz, J. amd Karpinski. R. (1999) Application Servers Bind Web-App Universe. InternetWeek

http://www.techweb.com/wire/story/TWB19990111S0011

Tucker, M.J. (1997). Web servers tuned for e-commerce

http://www.datamation.com/ecomm/02eval.html

Assignments

Reveive confirmation of issue paper topic from instructor

Return to Schedule of classes


October 10

The ecommerce marketplace: What is it and how does it work?

The PowerPoint overheads for the ecommerce marketplace can be downloaded as a single file. The link is at the bottom of this page. The file, called marketing.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

Anderson, C. (1997). Survey: Electronic commerce: In search of the perfect market The Economist

http://www.economist.com/editorial/freeforall/14-9-97/ec1.html

Clarke, R. (1998). Electronic Commerce Definitions

http://www.anu.edu.au/people/Roger.Clarke/EC/ECDefns.html

Forbes ASAP. (1998). Future Shopping.

http://www.forbes.com/asap/98/0406/037.htm

Hoffman, D.L., Novak, T.P. (1995). Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations.

http://www2000.ogsm.vanderbilt.edu/cmepaper.revision.july11.1995/cmepaper.html

Lohse, G.L., Bellman, S., Johnson, E.J. (1999). Consumer buying behavior on the Internet: Findings from panel data. Journal of Interactive Marketing. 14(1). Winter 2000.

http://ecom.wharton.upenn.edu/research_author.html

Sarkar, M.B., Butler, B., and Steinfield, C. (1996). Intermediaries and Cybermediaries: A Continuing Role for Mediating Players in the Electronic Marketplace. Journal of Computer Mediated Communication (1)(3).

http://www.usc.edu/dept/annenberg/vol1/issue3/sarkar.html

U.S. Department of Commerce. (1999). The Emerging Digital Economy. (esp. ch. 3-5)

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/uscomm_emerging_digec.pdf

Verity, J. (1999). Digital Marketplaces. White Paper.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/verity_digital_mkt.pdf

Wigand, R.T. and Benjamin, R.I. (1996). Electronic Commerce: Effects on Electronic Markets. Journal of Computer Mediated Communication (1)(3).

http://www.usc.edu/dept/annenberg/vol1/issue3/wigand.html

Assignments

Description of customer service procedures due

Return to Schedule of classes


October 17

The ecommerce marketplace: Who is it? Internet demographics and market research

The PowerPoint overheads for Internet demographics can be downloaded as a single file. The link is at the bottom of this page. The file, called demographics.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

Barua, A., Pinnell, J., Shutter, J. and Whinston, A.B. (1999). Measuring the Internet Economy. CREC

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/barua_measuring.pdf

Cyberatlas (1999). The Reference Desk for Web Marketing

http://www.cyberatlas.com/
Look at --> Statistics Toolbox
and --> Demographics

Center for Research on Electronic Commerce. (2000). The Internet Economy Indicators.

http://www.InternetIndicators.com/

Emarketer. (2000). Estats.

http://www.emarketer.com/estats/welcome.html

IDC. (1999). Project Atlas¬: The World's Largest Web Survey - Research Brief - Advanced Web Users Around The World. International Data Corporation.

http://www.idc.com/
Go to --> Project Atlas then --> Project Atlas White Paper

National Telecommunications and information Administration. (1998). Falling through the net II: New Data on the Digital Divide

http://www.ntia.doc.gov/ntiahome/net2/falling.html

Nua. (2000). Internet Surveys.

http://www.nua.ie/surveys

Pitkow, J. and Kehoe, C. (1996). GVU Center's WWW Survey User Home Page.

http://www.cc.gatech.edu/gvu/user_surveys/

Assignments

Meet with instructor to discuss progress

Return to Schedule of classes


October 24

Foundations A history and development of electronic commerce

The PowerPoint overheads for the history and development of ecommerce can be downloaded as a single file. The link is at the bottom of this page. The file, called intro.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

Bloch, M., Yves Pigneur, Y. and Arie Segev, A. (1997). On the Road of Electronic Commerce -- a Business Value Framework, Gaining Competitive Advantage and Some Research Issues.

http://www.stern.nyu.edu/~mbloch/docs/roadtoec/ec.htm

Center for research on Electronic Commerce. (1999). Main Page.

http://cism.bus.utexas.edu/main.html

Elmer, S. (1999). Electronic Commerce - IDC Definitions & Methodologies. IDC. Presented at OECD Workshop on Defining and Measuring Ecommerce.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/elmer_measuring.pdf

European Community. (1998). Electronic Commerce and the European Union..

http://www.ispo.cec.be/ecommerce/Welcome.html
Then What is ecommerce?

Goldhaber, M.H. (1997). The Attention Economy and the Net First monday 2(4)

http://www.firstmonday.dk/issues/issue2_4/goldhaber/

Kalakota, R. and Whinston, A. (1996). Frontiers of Electronic Commerce. Reading, MA: Addison-Wesley. Chapters 1-4.

Organization for Economic Cooperation and Development. (1998). The Economic and Social Impacts of Electronic Commerce: Preliminary Findings and Research Agenda

http://www.oecd.org/subject/e_commerce/summary.htm

OECD. (1997). Measuring Electronic Commerce.

http://www.oecd.org/dsti/sti/it/ec/index.htm
This document is available in .pdf format

US Department of Commerce. (1999). The Emerging Dogital Economy II

http://www.slis.indiana.edu/hhrosenba/www/www/L561/pdf/us_digecon2.pdf

Zwass, V. (1996). Electronic Commerce: Structures and Issues. International Journal of Electronic Commerce. (1)(1) Fall. pp. 3 - 23.

http://www.cba.bgsu.edu/ijec/v1n1/p003full.html

Return to Schedule of classes


October 31

Cryptography: A technical basis of trust in ecommerce

The PowerPoint overheads for the introduction to PGP can be downloaded as a single file. The link is at the bottom of this page. The file, called crypto.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

Certicom. (1997). An introduction to information security. An ECC Whitepaper.

http://www.certicom.com/ecc/wecc1.htm

Cobb, S. (1998). Security Issues in Internet Commerce. ICSA White Paper on Internet Commerce

http://www.slis.indiana.edu/hrosenba/ww/L561/pdf/cobb_security.pdf

Kabay,M. E. (1998). Identification, Authentication and Authorization on the World Wide Web

http://www.icsa.net/library/research/iaawww.shtml

PC Magazine Online. (1998). How Encryption works(1996).

http://www8.zdnet.com/pcmag/features/inetsecurity/howencrypt.htm

Reagel, J. Jr. (1996). Trust in Electronic Markets First Monday 2.

http://www.firstmonday.dk/issues/issue2/markets/

Assignments

Encryption exercise discussed in class

Return to Schedule of classes


November 7

Encryption: Working with PGP

The PowerPoint overheads for the lab on encryption with PGP can be downloaded as a single file. The link is at the bottom of this page. The file, called crypto2.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

Kalakota, R. and Whinston, A. (1996). Frontiers of Electronic Commerce. Reading, MA: Addison-Wesley. Chapters 5, 6.

Merkow, M. (1999). E-Commerce Security Technologies - Part One Ecommerce Outlook. Internet.com.

http://ecommerce.internet.com/outlook/article/0,1281,7761_253601,00.html

Merkow, M. (1999). E-Commerce Security Technologies - Part Two Ecommerce Outlook. Internet.com.

http://ecommerce.internet.com/outlook/article/0,1281,7761_264191,00.html

Schumacher, S. (1997). The International PGP Home Page. [R]

http://www.pgpi.com/

Zimmerman, P.R. (1995). The Official PGP User's Guide. Cambridge, MA: The MIT Press. Ch 1-3.

Verisign Home Page. (1997).

http://www.verisign.com.

Assignments

Encryption assignment out

Return to Schedule of classes


November 14

$$: Digital money and electronic banking

Readings:

BYTE. (1997, June). Secure Electronic Transactions Protocol.

http://www.byte.com/art/9706/sec5/art3.htm

Choi, A.Y. and Whinston, A.B. (1998). Smart Cards: Enabling Smart Commerce in the Digital Age. Center for Research on Electronic Commerce. working paper.

http://crec.bus.utexas.edu/works/articles/smartcardswp.html

Checkfree Corporation. (2000). Checkfree Home Page

http://www.checkfree.com/

Choi, S.Y., Stahl, D.O.and Whinston, A.B. (1997). Cyberpayments and the Future of Electronic Commerce. Presented at ICEC Cyberpayments '97.

http://crec.bus.utexas.edu/works/articles/cyberpayments.html

Compaq Computer Systems. (1999). Millicent MicroCommerce System.

http://www.millicent.digital.com/

Crede, A. (1996). Electronic Commerce and the Banking Industry: The Requirement and Opportunities for New Payment Systems Using the Internet. Journal of Computer Mediated Communication (1)(3).

http://www.usc.edu/dept/annenberg/vol1/issue3/crede.html

CyberCash. (2000) Home Page.

http://www.cybercash.com

CyberInvest.com. (1999). Guide to Online Banking.

http://www.cyberinvest.com/guides/bankonl.bankonl.guide.html

DigiCash Corporation. (2000). Home Page.

http://www.digicash.com

Everett, D.B. (1998). Smart Card Technology: Introduction To Smart Cards Smart Card News, Ltd.

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/_smartcard_intro

Group of Ten. (1997). Electronic money: Consumer protection, law enforcement, supervisory - Report of the working party on electronic money. [R]

http://cryptome.org/g10emoney.htm

Hayes, D.G., Gillespie, J.F.E., Daly, P.H., Grippo, G., and Johnson, P.J. (1996). An Introduction to Electronic Money Issues. U.S. Department of the Treasury. [R]

http://www.slis.indiana.edu/hrosenba/www/L561/pdf/hayes_emoney.pdf

MasterCard. (1998). SET Secure Electronic Transaction -- Setting the Stage for Safe Internet Shopping. [R]

http://www.mastercard.com/set/

MONDEX International. (1999). MONDEX International Business Center

http://www.mondexinternational.com/mondex/

Philips, J. (1998). Bytes of Cash: Banking, Computing, and Personal Finance

http://www.firstmonday.dk/issues/issue5/philips/

SET Secure Electronic Transactions LLC. (1999). Welcome to the SET Secure Electronic Transaction LLC Website.

http://www.setco.org/

Smart Card Industry Association (1999). Welcome to the Smart Card Industry Association Website

http://www.scia.org/

Steinert-Threlkeld, T. The Buck Starts Here. Wired. 4.08. [S]

http://www.wired.com/wired/archive/4.08/nanobucks.html.

Webreference.com. (1998). Payment systems.

http://www.webreference.com/ecommerce/payment.html

Assignments

Encryption assignment due

Meet with instructor to discuss progress

Return to Schedule of classes


November 21

Hands off my stuff!: The legal and regulatory environment of ecommerce

Readings:

Clinton, W.J. and Gore, A.E. (1997). A Framework For Global Electronic Commerce [R]

http://www.iitf.nist.gov/eleccomm/ecomm.htm

Executive Branch. United States. United States Government Electronic Commerce Policy

http://www.ecommerce.gov/

Federal Trade Commission. (1998). Privacy Online: A Report to Congress

http://www.ftc.gov/reports/privacy3/toc.htm

Field, T.G. Jr. (1997). Avoiding Patent, Copyright & Trademark Problems: What You Don't Know Can Hurt You! Franklin Pierce Law Center. [S]

http://www.fplc.edu/tfield/aVoid.htm

Muscovitch, Z. (1998). The taxation of Internet Commerce First Monday 2(10)

http://www.firstmonday.dk/issues/issue2_10/muscovitch/

Poole, G.A. (Ed.) Hack Attack. Forbes ASAP. [R]

http://www.forbes.com/asap/6396/hack.htm

Spar, D. and Bussgang, J. (1996). Ruling Commerce in the Networld. Journal of Computer Mediated Communication. (1)(2). [R]

http://www.ascusc.org/jcmc/vol2/issue1/commerce.html

Swindells, C et and Henderson, K. (1998). Legal Regulation of Electronic Commerce (3)The Journal of Information, Law and Technology (JILT)

http://www.law.warwick.ac.uk/jilt/98-3/swindells.html

TRUSTe. (1997). We're building trust and confidence on the Internet. [S]

http://www.etrust.org/

World Wide Web Consortium. (1997). Platform for Internet Content Selection. [R]

http://www.w3.org/pub/WWW/PICS/

W3C. (1998). Platform for Privacy Preferences P3P Project [FAQ]

http://www.w3.org/P3P/

Return to Schedule of classes


November 28

Infrastructure: Ecommerce and the economics of networking

The PowerPoint overheads for the presentation on networking infrastructure and its pricing can be downloaded as a single file. The link is at the bottom of this page. The file, called pricing.ppt was created with MS Office 98 PowerPoint (Mac) and can be viewed with the PowerPoint viewer.

If you want to print the overheads, you should select <Handouts (6 to a page)> to save paper. You should also select the option <Pure Black & White> so that colors will be printed in black and white.

Readings:

Anania, L. and Solomon, R.J. (1997). Flat - The minimalist price. In McKnight, L.W., and Bailey, J.B. (Eds.) Internet Economics. Cambridge, MA MIT Press. pp. 91-120.

Choi, S., Stahl, D.O., Whinston, A.B. (1997). The Economics of Electronic Commmerce. Ch. 3: Internet Infrastructure and Pricing. Indianapolis, IN: MacMillan Technical Puiblishing. pp. 93-136. [R]

MacKie-Mason, J.K., Murphy, L., and Murphy, J. (1996). The role of responsive pricing in the internet

http://www-personal.umich.edu/~jmm/papers/respons.html

MacKie-Mason, J.K. and Varian, H.R. (1995). Economic FAQs About the Internet

http://www-personal.umich.edu/~jmm/papers/FAQs/FAQs.html

Zook, M. (1998). The Web of Consumption: The Spatial Organization of the Internet Industry in the United States.

http://www.slis.indiana.edu/hrosenba/www/L561pdf/zook_inet_location.pdf
Assignments

Issue paper due

Return to Schedule of classes


December 5

Conclusions The future of electronic commerce

Presentations of student work

Assignments

Final projects due

Reflection and critique essay due

Return to Schedule of classes


Return to Table of Contents or go to: Introduction Course Objectives Course Requirements Other Important Information Assignments
Grading Required Texts Topic Outline Assignments/Due Dates (short)

Page by Howard Rosenbaum
Find me at hrosenba@indiana.edu http://www.slis.indiana.edu/hrosenba/www/L561/syll/outline.html