| L561
--> syll --> outline.html
|
Fall
2000
|
| Place
|
| Room
|
| Time
|
| Instructor: Howard Rosenbaum
|
| Office: 023@SLIS
|
| Office Hours:
4:45-5:45 PM T (I)
11:30-1:00 PM Th (B) |
| IUPUI |
UL 1130 |
5:45-8:25 PM T |
hrosenba@indiana.edu
| Telephone: 855-3250
|
Topic Outline, Reading Schedule and Assignment Due Dates
Select any date and see:
- the topics that will be covered;
- the readings that have been assigned;
|
- the assignments that will be discussed; and
- the assignments that are due in that class.
|
NOTE: The URLs for the readings were last checked on January 11, 2000
August 28
Introduction: Business models for electronic commerce
| The PowerPoint overheads for the ecommerce business models
can be downloaded as a single file.
The link is at the bottom of this page. The file, called bizmodels.ppt
was created with MS Office 98 PowerPoint (Mac) and can be viewed with the
PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6 to a
page)> to save paper. You should also select the option <Pure
Black & White> so that colors will be printed in black and white.
|
Readings:
- Bambury, P. (1998) A Taxonomy of Internet Commerce First
Monday 3(10).
-
http://www.firstmonday.dk/issues/issue3_10/bambury/index.html
- Business 2.0. (1999). Let's do Launch.
-
http://www.business2.com/articles/1999/07/content/cover-story.html
- Cisco Systems. (1999). The easy guide to ecommerce.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/cisco_ecomm_guide.pdf
- CommerceNet. (1999). CommerceNet Global Partners Program.
- http://www.commerce.net/global/
- Fingar, P. Kumar, H., and Sharma, T. (1999). Enterprise E-Commerce: The
Software Component Breakthrough for Competitive Advantage Ch. 8 Tampa, FL:
Meghan-Kiffer Press.
- http://home1.gte.net/pfingar/cNetCh8GTE.htm
- Geller, D. (1998). The Seven Deadly Sins of E-Commerce
E-Commerce Times
-
http://www.ecommercetimes.com/small_business/getting_started/deadly-sins-a.shtml
- Guglielmo, C. and Vonder Haar, S. (1999). How E-Tailers Are Cashing In. Inter@ctive Week
November 16, 1999 12:01 PM PT.
-
http://www.zdnet.com/intweek/stories/news/0,4164,2395387-5,00.html
- Helft, M. (1999). SPECIAL REPORT: Retailing: Toward a Perfect Market.
Industry Standard
-
http://www.thestandard.com/news/special/display/0,2129,n7576,00.html
- Hoffman, D.L., Novak, T.P., and Chatterjee, P. (1996). Commercial
Scenarios for the Web: Opportunities and Challenges. Journal of Computer
Mediated Communication (1)(3). [R]
-
http://www.usc.edu/dept/annenberg/vol1/issue3/hoffman.html
- Information Policy Council. (1997) Electronic Customer Services
Strategy: 6. Electronic Commerce. [R]
-
http://www.wa.gov.au/IPC/strategies/ecsexov/ecsexov7.html
- Malhotra, Y. (1997). Internet Enterprise Strategy and Design: A
Real-World Introduction to Electronic Commerce - An Online Guide for Net
Entrepreneurs & Managerial End Users [R]
- http://www.brint.com/enterprise.htm
- Masterson, M. (1999). E-Tailing Strategies: Standing Out in the Crowd
Internet.com.
-
http://ecommerce.internet.com/solutions/e-consultant/article/0,1281,9571_141151,00.html
- Morris, C. (2000). Let your business model be your guide. WDVL.
-
http://www.wdvl.com/Internet/Commerce/Business_Model/index.html
- NetQuest. (1999). Setting up an online business
- http://www.netquest1.com/ecommerce1.htm
- O'Reilly, T. (1998). The Open-Source Revolution. Originally
published in Release 1.0, November 1998
- http://www.edventure.com/release1/1198.html
- Sussis, D. (1999). Alternatives to Going Public: Merger & Acquisition Exit Strategies.
E-Consultant
-
http://ecommerce.internet.com/solutions/e-consultant/article/0,1281,9571_251991__1,00.html
- Sun Microsystems. (1999). Understanding the net economy revolution.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/sun_net_economy.pdf
- Sussis, D. (1999). Maximum Impact: The Art of Developing Strategic
Business Plans. E-Commerce Guide
-
http://ecommerce.internet.com/solutions/e-consultant/article/0,1281,9571_215671,00.html
- Sussis, D. (1999). The High Price of Selling Digital Content. Internet.com
-
http://ecommerce.internet.com/solutions/e-consultant/article/0,1281,9571_125451,00.html
- Timmers, P. (1998). Business Models for Electronic Markets. Electronic Markets 8(2).
April 1998. 39
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/bizmodels_timmer.pdf
- USWeb/CKS. (1999). Strategies for Growing Your Business through E-commerce
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/usweb-cks_ecomm.pdf
- Winnick, M. (1998). The Affiliate Network Lowdown
-
http://www.hotwired.com/webmonkey/98/47/index1a.html?tw=e-business
- Wreden, N. (1999). Executive Forum - The New e-business Model: Net Effects Beyond
Computing, July/August 1999 8(6)
-
http://www.beyondcomputingmag.com/archive/1999/06-99/coverst.html
- Assignments
- Groups are formed
Business plan assignment discussed
Return to Schedule of classes
September 5
Make it look nice: Basics of commercial web site design
| The PowerPoint overheads for the presentation on design of
commercial web sites can be
downloaded as a single file. The link is at the bottom of this page.
The file, called design.ppt was created with MS Office 98 PowerPoint
(Mac) and can be viewed with the PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6
to a page)> to save paper. You should also select the option
<Pure Black & White> so that colors will be printed in
black and white.
|
Readings:
- December, J. (1998). Web Development
- http://www.december.com/web/develop.html
- Erskine, L.E., Carter-Tod, D.R.N. and Burton, J.K. (1997). Dialogical Techniques
for the Design of Web Sites Designing for the Web: Reflections and Practices (conference).
-
http://www.uswest.com/web-conference/proceedings/erskine.html
- E-consultant. (1998). Designing your E-Commerce Site for Service Internet.com
-
http://ecommerce.internet.com/solutions/e-consultant/article/0,1281,9571_195401__1,00.html
- Flanders, V. (1997). Web pages that suck.
- http://www.webpagesthatsuck.com/
- Gillespie, G. (2000). Web page design for designers
- http://www.wpdfd.com/wpdhome.htm
- Instone, K. (1999). Usable Web: Guide to Web usability resources
- http://www.usableweb.com
- Microscope. (1999). Best Ads on the Web: Weekly Web Ad Review.
- http://www.microscope.com/
- Morris, C. (1998). Nav 101 WDVL.
- http://WDVL.com/Location/Navigation/101/
- Nielsen, J. (1996). Top ten mistakes in web design.
- http://www.useit.com/alertbox/9605.html
- Nielsen, J. (1999). "Top Ten Mistakes" Revisited Three Years Later
- http://www.useit.com/alertbox/990502.html
- Nielsen, J. (1998). Web Pages Must Live Forever
- http://www.useit.com/alertbox/981129.html
- Rose, G., Khoo, H., and Straub, D.W. (1999). Current Technological
Impediments to Business-to-Consumer Electronic Commerce. Communications
of the Association for Information Systems. 1(16), June.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/rose_ecomm_barriers.pdf
- Sherman, G. and Avila, E. (1998). Web Site Process Reengineering
-
http://www.techweb.com/wire/story/TWB19990104S0016
- Sun Microsystems. (1997). Sun on the net: Guide to web style.
[S]
-
http://www.sun.com/styleguide/tables/Welcome.html
- Assignments
Business plans due (presented in class)
Banner advertising and strategic marketing plan discussed in class
Development of customer service and support procedures discussed in class
Return to Schedule of classes
September 12
Fighting for eyeballs: Ecommerce, advertising and the economy of attention
| The PowerPoint overheads for the presentation on advertising
can be downloaded as a single file.
The link is at the bottom of this page. The file, called advertising.ppt
was created with MS Office 98 PowerPoint (Mac) and can be viewed with the
PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6
to a page)> to save paper. You should also select the option
<Pure Black & White> so that colors will be printed in
black and white.
|
Readings:
- Boldt, A. (1998). Blacklist of Internet Advertisers
-
http://math-www.uni-paderborn.de/~axel/BL/blacklist.html
- Chatterjee, P, Hoffman, D.L. and Novak, T.P. (1998). Modeling the
Clickstream: Implications for Web-Based Advertising Efforts
-
http://www2000.ogsm.vanderbilt.edu/papers/clickstream/clickstream.html
- Federal Trade Commission. (1998). Advertising and Marketing on the Internet: Rules
of the Road
-
http://www.ftc.gov/bcp/conline/pubs/buspubs/ruleroad.htm
- Hopper, J. (1998). Editorial Standards for Web Advertising
To Search Engines: Consider Children and Set Higher Standards
- http://www.jimhopper.com/ads.html
- Howard, L. (1997). Five Basic Measures of Online Advertising
-
http://webreview.com/wr/pub/97/10/17/success/index.html
- Li, H. (1996). The Internet Advertising Resource Guide. [R]
- http://www.admedia.org/.
- Snyder, H. and Rosenbaum, H. (1996). Advertising on the World Wide Web:
Issues and policies for not-for-profit organizations. ASIS 1996 Annual
Conference. [R]
-
http://www.slis.indiana.edu/hrosenba/www/Papers/ASIS961.html
- Vishnevsky, L. (1998). What Cookies Can Do for You
-
http://www.hotwired.com/webmonkey/98/02/index3a.html?tw=e-business
- Winett, B. (1998). Tracking Your Visitors
-
http://www.hotwired.com/webmonkey/98/16/index2a.html?tw=e-business
- Assignments
Email description of store to instructor
Reflection and critique essay discussed in class
Return to Schedule of classes
September 19
But will they come back: Customer service for ecommerce
Readings:
- Beyondcomputing. (1999). 360-Degree Database Views: Know Your Customer.
May 1999, 8(4).
-
http://www.beyondcomputingmag.com/archive/1999/04-99/toc.html
- Clark, T. (1998, Nov. 9). Customer Service a Net oxymoron. C|net news.com
-
http://www.news.com/News/Item/0,4,28526,00.html
- Ernst and Young LLP. (1999). A Brief History of Trust. Center for Trust Online
-
http://www.ey.com/global/gcr.nsf/US/Trust_in_EC_-_An_Introduction_-_Center_for_Trust_Online_-_Ernst_&_Young_LLP
- Fukuyama, F. (1999). The virtual handshake: Ecommerce and the challenge of trust.
Merrill Lynch Forum.
-
http://www.ml.com/woml/forum/ecommerce1.htm
- Hoffman, D.L., Novak, T.P. and Peralta, M. (1999a). Building consumer trust online.
Communications of the ACM. 42(4). 80-85.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/hoffman_trust.pdf
- Kollok, P. (1999). The production of trust in online markets. In Lawler, E.J., Macy, M.,
Thyne, S., and Walker, H.A. Advances in Group Processes (Vol. 16). Greenwich, CT: JAI Press.
-
http://www.sscnet.ucla.edu/soc/faculty/kollock/papers/online_trust.htm
- Pearlson, K, and Whinston, A. (1993). Customer Support Issues for the 21st Century.
- http://cism.bus.utexas.edu/ravi/keri.html
- Rafter, M. (1998). Reengineering Customer Service. The Industry Standard. (July 13).
-
http://www.thestandard.net/articles/article_print/0,1454,1031,00.html
- Rane, M.P. and Ives, B. (1999). The Customer Service Life Cycle. Center
for Virtual Organizations and Commerce.
-
http://isds.bus.lsu.edu/cvoc/Projects/cslc/html/intro.html
- Rosenbaum, H. (2000). After the sale: A framework for genres of web-based
customer service.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/rosenbaum_custserv.pdf
- Seybold, P. and Marshak, R. (1998). Customers.com Handbook: An Executive
Guide and Technology Roadmap for Your Customers.com¨ Initiatives. Boston, MA:
Patricia Seybold Group.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/seybold_customers.pdf
- TRUSTe. (1999). How the TRUSTe program works.
-
http://www.truste.org/webpublishers/pub_how.html
- Assignments
Ecommerce issues paper discussed in class
Receive confirmation of store description from instructor
Return to Schedule of classes
September 26
Business strategies for ecommerce: Portals, ASPs, auctions...
| The PowerPoint overheads for the business strategies presentation
can be downloaded as a single file.
The link is at the bottom of this page. The file, called strat.ppt
was created with MS Office 98 PowerPoint (Mac) and can be viewed with the
PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6 to a
page)> to save paper. You should also select the option <Pure
Black & White> so that colors will be printed in black and white.
|
Readings:
- Ba, S., Whinston, A.B., and Zhang, H. (1999). Small Business in the
Digital Economy: The Digital Company of the Future. For "Understanding
the Digital Economy: Data, Tools, and Research", Washington, D.C. May 25-26,
1999.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/ba_small_digital_biz.pdf
- Culturenet Sweden (1999). CULTURENET SWEDEN
-
http://www.kultur.nu/english/index.shtml
- Forum One. (1999). Online Community Report.
-
http://www.forumone.com/report/index.htm
- Gartner Group. (1999). Portal strategies: US and Europe.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/gartner_strat_eu.pdf
- Hacker, S. (1998) E-Commerce and the Entrepreneur: A talk with
Mitch Ratcliffe about electronic commerce and the entrepreneur. Netcenter [R]
-
http://home.netscape.com/directory/community/html/spotlight/ecommercetranscript.html
- Kerstetter, J. (1998). Web Merchants Bet Big Bucks on Portals
-
http://www.zdnet.com/zdnn/stories/zdnn_smgraph_display/0,3441,2133044,00.htm
- Kumar, M. and Feldman, S.I. (1998). Internet Auctions.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/kumar_auctions.pdf
- Sherman, G. and Avila, E. (1998). Portal Bashing Pt. 1 ClickZNetwork.
-
http://www.searchz.com/zcommerce/072998.shtml
- Sherman, G. and Avila, E. (1998). The Portal's role for ecommerce. ClickZ Network
-
http://www.searchz.com/zcommerce/080598.shtml
- Sun Microsystems. (1998). E-Commerce Case Study: How Sun cut costs
and boosted performance on its international Web commerce sites.
-
http://www.sun.com/980825/ecomm/;$sessionid$VR2SXVIAAMT21AMW0JZE4GUBS1JHEUDO
- Tedeschi, B. (1999) Online, the Customer Isn't Always Right
-
http://www.nytimes.com/library/tech/99/01/cyber/commerce/12commerce.html
- USAWEB. (1999). The Internet Auction List
-
http://www.internetauctionlist.com/
- Starseed Inc. (1999). Welcome to WebRing.
- http://www.webring.org/
- USWeb/CKS. (1999). Mastering Change: Four Ways to Survive and Thrive in
the Digital Economy
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/usweb-cks_mastering_change.pdf
- Assignments
- Banner advertising and strategic marketing plan due
Email issue paper topic to instructor
Email advertising auction held between September 27-29
Return to Schedule of classes
October 3
Now what?: Managing a web-based ecommerce infrastructure
| The PowerPoint overheads for the presentation on managing a
commercial web site can be
downloaded as a single file. The link is at the bottom of this page.
The file, called admin.ppt was created with MS Office 98 PowerPoint
(Mac) and can be viewed with the PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6
to a page)> to save paper. You should also select the option
<Pure Black & White> so that colors will be printed in
black and white.
|
Readings:
- Cohen, J. (1999). SPECIAL REPORT: Retailing: Christmas Eve.com. Industry Standard
-
http://www.thestandard.com/news/special/display/0,2129,n7589,00.html
- Ginsburg, L. (1999). E-Commerce Building Blocks: Introduction Nov. 12.
WebReview.com
-
http://webreview.com/pub/1999/11/12/feature/index3.html?wwwrrr_19991112.txt
- Gutzman, A. (1999). Too Much Technology Can Make You Blind: Don't let e-commerce
technology blur your core business focus. Internet.com.
-
http://ecommerce.internet.com/solutions/tech_advisor/article/0,1281,9561_201831,00.html
- HTML Guru. (1999). Column Archive
-
http://user.aol.com/htmlguru/columns.html
- Kalbfleisch, C.W. (1997). A MIB for Managing Web Servers [R]
-
http://http-mib.onramp.net/internetwork/
- Mosedale, D., Foss, W. and McCool, R. (1997). Administering Very
High Volume Internet Services . Netscape Communications Corp. [S]
-
http://people.netscape.com/dmose/paper.html
- Schwartz, J. amd Karpinski. R. (1999) Application Servers
Bind Web-App Universe. InternetWeek
-
http://www.techweb.com/wire/story/TWB19990111S0011
- Tucker, M.J. (1997). Web servers tuned for e-commerce
- http://www.datamation.com/ecomm/02eval.html
- Assignments
- Reveive confirmation of issue paper topic from instructor
Return to Schedule of classes
October 10
The ecommerce marketplace: What is it and how does it work?
| The PowerPoint overheads for the ecommerce marketplace can
be downloaded as a single file. The
link is at the bottom of this page. The file, called marketing.ppt
was created with MS Office 98 PowerPoint (Mac) and can be viewed with the
PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6 to a
page)> to save paper. You should also select the option <Pure
Black & White> so that colors will be printed in black and white.
|
Readings:
- Anderson, C. (1997). Survey: Electronic commerce: In search of the
perfect market The Economist
-
http://www.economist.com/editorial/freeforall/14-9-97/ec1.html
- Clarke, R. (1998). Electronic Commerce Definitions
-
http://www.anu.edu.au/people/Roger.Clarke/EC/ECDefns.html
- Forbes ASAP. (1998). Future Shopping.
-
http://www.forbes.com/asap/98/0406/037.htm
- Hoffman, D.L., Novak, T.P. (1995). Marketing in Hypermedia
Computer-Mediated Environments: Conceptual Foundations.
-
http://www2000.ogsm.vanderbilt.edu/cmepaper.revision.july11.1995/cmepaper.html
- Lohse, G.L., Bellman, S., Johnson, E.J. (1999). Consumer buying behavior on the
Internet: Findings from panel data. Journal of Interactive Marketing. 14(1). Winter 2000.
-
http://ecom.wharton.upenn.edu/research_author.html
- Sarkar, M.B., Butler, B., and Steinfield, C. (1996). Intermediaries and
Cybermediaries: A Continuing Role for Mediating Players in the Electronic
Marketplace. Journal of Computer Mediated Communication (1)(3).
-
http://www.usc.edu/dept/annenberg/vol1/issue3/sarkar.html
- U.S. Department of Commerce. (1999). The Emerging Digital Economy.
(esp. ch. 3-5)
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/uscomm_emerging_digec.pdf
- Verity, J. (1999). Digital Marketplaces. White Paper.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/verity_digital_mkt.pdf
- Wigand, R.T. and Benjamin, R.I. (1996). Electronic Commerce: Effects
on Electronic Markets. Journal of Computer Mediated Communication (1)(3).
-
http://www.usc.edu/dept/annenberg/vol1/issue3/wigand.html
-
- Assignments
Description of customer service procedures due
Return to Schedule of classes
October 17
The ecommerce marketplace: Who is it? Internet demographics and market
research
| The PowerPoint overheads for Internet demographics can be
downloaded as a single file.
The link is at the bottom of this page. The file, called demographics.ppt
was created with MS Office 98 PowerPoint (Mac) and can be viewed with the
PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6 to a
page)> to save paper. You should also select the option <Pure
Black & White> so that colors will be printed in black and white.
|
Readings:
- Barua, A., Pinnell, J., Shutter, J. and Whinston, A.B. (1999). Measuring the Internet
Economy.
CREC
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/barua_measuring.pdf
- Cyberatlas (1999). The Reference Desk for Web Marketing
- http://www.cyberatlas.com/
Look at --> Statistics
Toolbox
and -->
Demographics
- Center for Research on Electronic Commerce. (2000). The Internet Economy Indicators.
- http://www.InternetIndicators.com/
- Emarketer. (2000). Estats.
-
http://www.emarketer.com/estats/welcome.html
- IDC. (1999). Project Atlasª: The World's Largest Web Survey - Research Brief -
Advanced Web Users Around The World. International Data Corporation.
- http://www.idc.com/
Go to --> Project Atlas then --> Project Atlas White Paper
- National Telecommunications and information Administration. (1998).
Falling through the net II: New Data on the Digital Divide
-
http://www.ntia.doc.gov/ntiahome/net2/falling.html
- Nua. (2000). Internet Surveys.
- http://www.nua.ie/surveys
- Pitkow, J. and Kehoe, C. (1996). GVU Center's WWW Survey User Home Page.
-
http://www.cc.gatech.edu/gvu/user_surveys/
- Assignments
Meet with instructor to discuss progress
Return to Schedule of classes
October 24
Foundations A history and development of electronic commerce
| The PowerPoint overheads for the history and development of
ecommerce can be downloaded as
a single file. The link is at the bottom of this page. The file, called
intro.ppt was created with MS Office 98 PowerPoint (Mac) and can
be viewed with the PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6 to a
page)> to save paper. You should also select the option <Pure
Black & White> so that colors will be printed in black and white.
|
Readings:
- Bloch, M., Yves Pigneur, Y. and Arie Segev, A. (1997). On the Road of
Electronic Commerce -- a Business Value Framework, Gaining Competitive
Advantage and Some Research Issues.
-
http://www.stern.nyu.edu/~mbloch/docs/roadtoec/ec.htm
- Center for research on Electronic Commerce. (1999). Main Page.
-
http://cism.bus.utexas.edu/main.html
- Elmer, S. (1999). Electronic Commerce - IDC Definitions & Methodologies.
IDC. Presented at OECD Workshop on Defining and Measuring Ecommerce.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/elmer_measuring.pdf
- European Community. (1998). Electronic Commerce and the European Union..
-
http://www.ispo.cec.be/ecommerce/Welcome.html
Then What is ecommerce?
- Goldhaber, M.H. (1997). The Attention Economy and the Net
First monday 2(4)
-
http://www.firstmonday.dk/issues/issue2_4/goldhaber/
- Kalakota, R. and Whinston, A. (1996). Frontiers of Electronic
Commerce. Reading, MA: Addison-Wesley. Chapters 1-4.
- Organization for Economic Cooperation and Development. (1998).
The Economic and Social Impacts of Electronic Commerce: Preliminary
Findings and Research Agenda
-
http://www.oecd.org/subject/e_commerce/summary.htm
- OECD. (1997). Measuring Electronic Commerce.
-
http://www.oecd.org/dsti/sti/it/ec/index.htm
This document is available in .pdf format
- US Department of Commerce. (1999). The Emerging Dogital Economy II
-
http://www.slis.indiana.edu/hhrosenba/www/www/L561/pdf/us_digecon2.pdf
- Zwass, V. (1996). Electronic Commerce: Structures and Issues.
International Journal of Electronic Commerce. (1)(1) Fall. pp. 3 - 23.
-
http://www.cba.bgsu.edu/ijec/v1n1/p003full.html
Return to Schedule of classes
October 31
Cryptography: A technical basis of trust in ecommerce
| The PowerPoint overheads for the introduction to PGP can be
downloaded as a single file. The link
is at the bottom of this page. The file, called crypto.ppt
was created with MS Office 98 PowerPoint (Mac) and can be viewed with the
PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6
to a page)> to save paper. You should also select the option
<Pure Black & White> so that colors will be printed in
black and white.
|
Readings:
- Certicom. (1997). An introduction to information security.
An ECC Whitepaper.
-
http://www.certicom.com/ecc/wecc1.htm
- Cobb, S. (1998). Security Issues in Internet Commerce. ICSA White Paper
on Internet Commerce
-
http://www.slis.indiana.edu/hrosenba/ww/L561/pdf/cobb_security.pdf
- Kabay,M. E. (1998). Identification, Authentication and Authorization
on the World Wide Web
-
http://www.icsa.net/library/research/iaawww.shtml
- PC Magazine Online. (1998). How Encryption works(1996).
-
http://www8.zdnet.com/pcmag/features/inetsecurity/howencrypt.htm
- Reagel, J. Jr. (1996). Trust in Electronic Markets First Monday 2.
-
http://www.firstmonday.dk/issues/issue2/markets/
- Assignments
- Encryption exercise discussed in class
Return to Schedule of classes
November 7
Encryption: Working with PGP
| The PowerPoint overheads for the lab on encryption with PGP
can be downloaded as a single file.
The link is at the bottom of this page. The file, called crypto2.ppt
was created with MS Office 98 PowerPoint (Mac) and can be viewed with the
PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6
to a page)> to save paper. You should also select the option
<Pure Black & White> so that colors will be printed in
black and white.
|
Readings:
- Kalakota, R. and Whinston, A. (1996). Frontiers of Electronic
Commerce. Reading, MA: Addison-Wesley. Chapters 5, 6.
- Merkow, M. (1999). E-Commerce Security Technologies - Part One
Ecommerce Outlook. Internet.com.
-
http://ecommerce.internet.com/outlook/article/0,1281,7761_253601,00.html
- Merkow, M. (1999). E-Commerce Security Technologies - Part Two
Ecommerce Outlook. Internet.com.
-
http://ecommerce.internet.com/outlook/article/0,1281,7761_264191,00.html
- Schumacher, S. (1997). The International PGP Home Page. [R]
- http://www.pgpi.com/
- Zimmerman, P.R. (1995). The Official PGP User's Guide.
Cambridge, MA: The MIT Press. Ch 1-3.
Verisign Home Page. (1997).
- http://www.verisign.com.
- Assignments
- Encryption assignment out
Return to Schedule of classes
November 14
$$: Digital money and electronic banking
Readings:
- BYTE. (1997, June). Secure Electronic Transactions Protocol.
-
http://www.byte.com/art/9706/sec5/art3.htm
- Choi, A.Y. and Whinston, A.B. (1998). Smart Cards: Enabling Smart Commerce in the
Digital Age. Center for Research on Electronic Commerce. working paper.
-
http://crec.bus.utexas.edu/works/articles/smartcardswp.html
- Checkfree Corporation. (2000). Checkfree Home Page
- http://www.checkfree.com/
- Choi, S.Y., Stahl, D.O.and Whinston, A.B. (1997). Cyberpayments and the Future of
Electronic Commerce. Presented at ICEC Cyberpayments '97.
-
http://crec.bus.utexas.edu/works/articles/cyberpayments.html
- Compaq Computer Systems. (1999). Millicent MicroCommerce System.
- http://www.millicent.digital.com/
- Crede, A. (1996). Electronic Commerce and the Banking Industry:
The Requirement and Opportunities for New Payment Systems Using the
Internet. Journal of Computer Mediated Communication (1)(3).
-
http://www.usc.edu/dept/annenberg/vol1/issue3/crede.html
- CyberCash. (2000) Home Page.
- http://www.cybercash.com
- CyberInvest.com. (1999). Guide to Online Banking.
-
http://www.cyberinvest.com/guides/bankonl.bankonl.guide.html
- DigiCash Corporation. (2000). Home Page.
- http://www.digicash.com
- Everett, D.B. (1998). Smart Card Technology: Introduction To Smart Cards
Smart Card News, Ltd.
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/_smartcard_intro
- Group of Ten. (1997). Electronic money: Consumer protection, law
enforcement, supervisory - Report of the working party on electronic
money. [R]
- http://cryptome.org/g10emoney.htm
- Hayes, D.G., Gillespie, J.F.E., Daly, P.H., Grippo, G., and Johnson, P.J.
(1996). An Introduction to Electronic Money Issues. U.S. Department of
the Treasury. [R]
-
http://www.slis.indiana.edu/hrosenba/www/L561/pdf/hayes_emoney.pdf
- MasterCard. (1998). SET Secure Electronic Transaction -- Setting the
Stage for Safe Internet Shopping. [R]
-
http://www.mastercard.com/set/
- MONDEX International. (1999). MONDEX International Business Center
-
http://www.mondexinternational.com/mondex/
- Philips, J. (1998). Bytes of Cash: Banking, Computing,
and Personal Finance
-
http://www.firstmonday.dk/issues/issue5/philips/
- SET Secure Electronic Transactions LLC. (1999). Welcome to the
SET Secure Electronic Transaction LLC Website.
- http://www.setco.org/
- Smart Card Industry Association (1999). Welcome to the Smart Card
Industry Association Website
- http://www.scia.org/
- Steinert-Threlkeld, T. The Buck Starts Here. Wired.
4.08. [S]
-
http://www.wired.com/wired/archive/4.08/nanobucks.html.
- Webreference.com. (1998). Payment systems.
-
http://www.webreference.com/ecommerce/payment.html
- Assignments
- Encryption assignment due
Meet with instructor to discuss progress
Return to Schedule of classes
November 21
Hands off my stuff!: The legal and regulatory environment of ecommerce
Readings:
- Clinton, W.J. and Gore, A.E. (1997). A Framework For Global Electronic
Commerce [R]
-
http://www.iitf.nist.gov/eleccomm/ecomm.htm
- Executive Branch. United States. United States Government
Electronic Commerce Policy
- http://www.ecommerce.gov/
- Federal Trade Commission. (1998). Privacy Online: A Report to Congress
-
http://www.ftc.gov/reports/privacy3/toc.htm
- Field, T.G. Jr. (1997). Avoiding Patent, Copyright & Trademark
Problems: What You Don't Know Can Hurt You! Franklin Pierce Law Center.
[S]
-
http://www.fplc.edu/tfield/aVoid.htm
- Muscovitch, Z. (1998). The taxation of Internet Commerce
First Monday 2(10)
-
http://www.firstmonday.dk/issues/issue2_10/muscovitch/
- Poole, G.A. (Ed.) Hack Attack. Forbes ASAP. [R]
-
http://www.forbes.com/asap/6396/hack.htm
- Spar, D. and Bussgang, J. (1996). Ruling Commerce in the
Networld. Journal of Computer Mediated Communication. (1)(2). [R]
-
http://www.ascusc.org/jcmc/vol2/issue1/commerce.html
- Swindells, C et and Henderson, K. (1998). Legal Regulation
of Electronic Commerce (3)The Journal of Information, Law and
Technology (JILT)
-
http://www.law.warwick.ac.uk/jilt/98-3/swindells.html
- TRUSTe. (1997). We're building trust and confidence on the
Internet. [S]
- http://www.etrust.org/
- World Wide Web Consortium. (1997). Platform for Internet Content
Selection. [R]
-
http://www.w3.org/pub/WWW/PICS/
- W3C. (1998). Platform for Privacy Preferences P3P Project [FAQ]
- http://www.w3.org/P3P/
Return to Schedule of classes
November 28
Infrastructure: Ecommerce and the economics of networking
| The PowerPoint overheads for the presentation on networking
infrastructure and its pricing can be
downloaded as a single file. The link is at the bottom of this page.
The file, called pricing.ppt was created with MS Office 98
PowerPoint (Mac) and can be viewed with the PowerPoint viewer.
If you want to print the overheads, you should select <Handouts (6
to a page)> to save paper. You should also select the option
<Pure Black & White> so that colors will be printed in
black and white.
|
Readings:
- Anania, L. and Solomon, R.J. (1997). Flat - The minimalist price.
In McKnight, L.W., and Bailey, J.B. (Eds.) Internet Economics. Cambridge, MA
MIT Press. pp. 91-120.
- Choi, S., Stahl, D.O., Whinston, A.B. (1997). The Economics of
Electronic Commmerce. Ch. 3: Internet Infrastructure and Pricing.
Indianapolis, IN: MacMillan Technical Puiblishing. pp. 93-136. [R]
- MacKie-Mason, J.K., Murphy, L., and Murphy, J. (1996). The role of
responsive pricing in the internet
-
http://www-personal.umich.edu/~jmm/papers/respons.html
- MacKie-Mason, J.K. and Varian, H.R. (1995). Economic FAQs About
the Internet
-
http://www-personal.umich.edu/~jmm/papers/FAQs/FAQs.html
- Zook, M. (1998). The Web of Consumption: The Spatial Organization
of the Internet Industry in the United States.
-
http://www.slis.indiana.edu/hrosenba/www/L561pdf/zook_inet_location.pdf
- Assignments
- Issue paper due
Return to Schedule of classes
December 5
Conclusions The future of electronic commerce
- Presentations of student work
- Assignments
- Final projects due
Reflection and critique essay due
Return to Schedule of classes
| Page by Howard Rosenbaum
|
|
| Find me at hrosenba@indiana.edu
|
http://www.slis.indiana.edu/hrosenba/www/L561/syll/outline.html
|