Library evaluation, academic librarianship, academic outcomes assessment.
Ph.D., University of Wisconsin - Madison, 1995.
Institute for Library and Museum Services, "Shaping Outcomes Continuing Education," 2007-2010.
Indiana University SBC [AT&T] Implementing Innovation, "Outcomes Evaluation of IUPUI University Library Information Commons."
Clarifying Jurisdiction in the Library Workforce, Library Trends, 2010
Job Ads, Jobs and Researchers, LISR 2010
Who Benefits? Unionization and Academic Libraries and Librarians. Library Quarterly, 2009.
Whose Decline? Which Academic Libraries are 'Deserted' in Terms of Reference Transactions? Reference and User Services Quarterly, 2008
The Library is for Studying: Student Preferences for Study Space, Journal of Academic Librarianship, 2009
With David Lewis. Renewing the Tech-Forward Library. Our New Public: A Changing Clientele, Libraries Unlimited, 2008.
"Gender Differences in Patrons of a Public Library." Public Library Quarterly (in press).
With Gibbs, Paulette, Catherine Cowser, and Jill Scarbrough. "Public Library Trustees: Characteristics and Educational Preferences: A Research Study." Public Library Quarterly 26.1/2(2007):21-43.
Student Learning Outcomes Assessment and LIS Program Presentations. Journal of Education for Library and Information Science 47.4(2006):324-336.
"Charting Academic Library Staffing: Data from National Surveys." College & Research Libraries 68.1 (2007): 59-68.
Faculty Information Assignments: A Longitudinal Examination of Variations in Survey Results. Journal of Academic Librarianship 32.4(July 2006):355-363.
"Deconstructing Faculty Status: Research and Assumptions." Journal of Academic Librarianship 19(3, July 1993):158-64.
"Models of User Satisfaction: Understanding False Positives." RQ 32(4, Summer 1993):525-39.
At ILF conferences: presentations on survey construction and analysis.
"Build It and What? Measuring the Implementation and Outcomes of an Information Commons." Sailing into the Future: Charting Our Destiny. Association of College and Research Libraries, 2007.
With Schilling, Katherine. "Evaluating Library Instruction: Measures for Assessing Educational Quality and Impact." Sailing into the Future: Charting Our Destiny. ACRL, 2007.
Evaluating a Learning Environment: A Multi-Method Evaluation of an Academic Commons. Presentation, Association for Institutional Research, 46th Annual Forum, May 14-18, 2006.
IUPUI campus: IFC Executive Committee; University Faculty Council
American Library Association: Library Support Staff Certification Project
Reference librarian, Director of the Library, and Associate Professor, College of St. Scholastica, Duluth, Minnesota
Glenn W. Irwin Experiencing Excellence Service Award, 2010 IUPUI